Journal
Scientific and technical journal of information technologies, mechanics and optics
UDK
Issue:12 (57)
INFORMATION MAINTENANCE OF REQUEST PROCESSING IN TECHNICAL SUPPORT SERVICE
Annotation
The problems of technical support service of computer devices in middle size companies (or separate departments of large companies) are considered. Developed data storage structure for information maintenance system of request registration and processing is described.
Keywords
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Articles in current issue
- NUMERICAL SIMULATION OF HEAT TRANSFER PROCESSES IN SOLID STATE THERMOSTATIC SYSTEM
- LOCAL NAVIGATION SYSTEM FOR SURFACE MOBILE ROBOTS
- SIMULATION MODELLING OF MULTINOMENCLATURE MACHINE-BUILDING PRODUCT LINES OPERATION
- USE OF THE WAVELET-ANALYSIS FOR PROFILOGRAM PROCESSING
- PHASE SHIFT METHOD FOR DURABILITY MEASUREMENTS OF FIBER OPTIC CABLES UNDER LONGITUDINAL TENSILE LOAD
- AZIMUTHAL ALIGNMENT OF GYROINKLINOMETERS FOR ARBITRARY ORIENTATION WELLS WITH GPS-COMPASS
- PROGRAMMING MOVEMENT OF BIPEDAL WALKING MACHINE IN SAGITTAL PLANE
- HIGH-VOLTAGE MODULATOR CONSTRUCTION WITH NANOSECOND FRONT FOR THE ELECTRO-OPTICAL SHUTTER MANAGEMENT AS A PART OF THE SOLID-STATE LASER
- PARAMETER IDENTIFICATION OF HEAT FLOW IN 1D- CALORIMETER WITH HEAT-CONDUCTION COEFFICIENT SPECIFICATION
- CODE GENERATION SYSTEM THORNADO AND ITS APPLICATION TO BUSINESS-SOFTWARE DEVELOPMENT
- MULTI AGENT IDENTIFICATION SYSTEMS WITH SEMANTIC DISTRIBUTION OF THE OBJECT OPERATING MODEL
- APPLICATION OF MDD AND AOP PRINCIPLES TO GRAMMARWARE DEVELOPENT
- FEATURES OF OPEN PRODUCTION DOCUMENTATION PROJECTS ON THE SINGLE BOARD COMPUTER EXAMPLE
- POLARIZED CONTROL ELEMENTS ESTIMATION IN CONTINUUM MASS TRANSFER
- INFORMATION MAINTENANCE OF REQUEST PROCESSING IN TECHNICAL SUPPORT SERVICE