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Management of end-to-end processes for obtaining and transferring knowledge in the sector of science and higher education

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The relevance of the work is due to the problems of reproduction of innovations in Russia when implementing the processes of obtaining and transferring knowledge in the sector of science and higher education. Innovation is one of the key processes in the transition to a new technological structure, and scientific and higher educational institutions are significant actors in the national innovation system. However, in the process of technology transfer, significant difficulties arise. Despite the relatively high innovative potential, most of the knowledge and ideas in Russia are not commercialized. Applying a process approach to the study of the effectiveness of process management by the acquisition and transfer of knowledge in the sector of science and higher education, it seems possible to confirm the hypothesis of its success in order to increase the efficiency of the processes under study. The aim of the study was to develop a methodology for assessing the end-to-end processes of obtaining and transferring knowledge in the sector of science and higher education. Data and methods: a review of literary sources was conducted, which revealed the essence of the process approach and identified problems in managing the acquisition and transfer of knowledge in the sector of science and higher education. The method for identifying end-to-end processes and assessment criteria were developed taking into account existing approaches to the classification of business processes based on the study of scientific research results, modern management practices and current regulatory and legal acts in the field of quality management system. The evaluation algorithm is presented in the form of a flowchart developed in accordance with the main provisions of the structural approach used in programming. To test the methodology, a list of business processes was compiled based on an analysis of the data provided in the literature. To highlight key end-to-end processes, the method of expert assessments was used. Analysis of the results: on the basis of theoretical studies, a methodology for evaluating end-to-end processes has been developed. The presented methodology allows to identify key end-to-end processes and increase the efficiency of managing the acquisition and transfer of knowledge in the sector of science and higher education. The forms of commercialization of the results of innovative activities of universities, the processes of obtaining knowledge in scientific institutions, the forms of interaction with private enterprises are analyzed. As a result of the application of the methodology, the following key processes of obtaining and transferring knowledge in the sector of science and higher education were identified: the processes of creating small innovative enterprises at a university, the processes for registering information technologies, and various forms of outsourcing of business ideas from private firms. In order to improve the management efficiency of the identified key end-to-end processes, their subsequent modeling and reengineering is assumed.

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