STATIONARY CHARACTERISTICS OF THE M/G/1/m QUEUING SYSTEM WITH REGARD TO SERVICE QUALITY CONTROL
Annotation
A semi-Markov model is constructed to describe the functioning of a single-component servicing system with a storage device of finite capacity, in which the quality of service of requests is monitored. In case of an unsatisfactory result, repeated servicing of the application is carried out until satisfactory quality is achieved. The stationary distribution of the nested Markov chain is found, the stationary characteristics of the system are determined, depending on the probability of high-quality service of requests: stationary distribution of the queue over time, the average stationary sojourn times in states, the average queue length, the average request sojourn time in the queue and in the system.
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