Journal
Scientific journal NRU ITMO Series "Economics and Environmental Management"
UDK338.3; 658.5
Issue:4 (19)
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Today, service industries - a complex system with a lot of staff, supporting the company in operation every day. To all parts of the work clearly and coherently, businesses need a simple and effective management systems. This article provides an analysis of innovative control systems on the service industries using balanced scorecard.